WebAug 7, 2024 · Click + to create a new Studio Flow, name the flow ServiceNow Voice IVR, and click Next. Select the Import from JSON template, and click Next. Next, open /studio, and open the ServiceNow Voice IVR.json file in your favorite code editor, or Chrome. Copy the contents of the file, and replace the contents of the … WebAug 17, 2024 · Point to Voice Flow. Navigate to the Active Numbers page in the Twilio Console. Click the phone number that came with your Flex Project. It should be labeled Flex Phone Number. Update the A Call Comes In option to point to your new ServiceNow Voice Flow. Point to Messaging Flow. Navigate to the Messaging page in the Twilio Console.
A ChatBot for ServiceNow using Amazon Connect, Lex and Lambda
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Five9 and ServiceNow Integration - YouTube
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